A Client's Guide To Registering on mypromisehealthplan.com

Form #LH-2138-PHP

Audience: Employers/Clients

Format: Brochure

Share with clients to walk them through how to register for the portal.

Updated: 1/24

Case Management Member Flyer

Form #R450-2974_PHP

Audience: Members

Format: Flyer

Share with members to educate them on how case management can help them.

Updated: 10/23

Claim Form: FSA Reimbursement Form

Form #LH-2059-PHP

Audience: Members

Format: Form

Share with members requesting reimbursement from FSAs.

Updated: 4/24

A Member's Guide To Registering on myPromiseHealthPlan.com

Form #LH-714-PHP

Audience: Members

Format: Brochure

Share with members to walk them through how to register for the portal.

Updated: 4/24

Eligible/Ineligible Expenses

Form #LH-389

Audience: Members

Format: Brochure

Share with members to give members a broad overview of what they can and cannot pay for using funds in their FSA.

Updated: 3/24

Employer Application for Custom Self Funded Plans

Form #N/A

Audience: Employers/Clients

Format: Form

This form is for self-funded plans. Provide it to employers to gather information on benefits selections, enrollment, eligibility, etc.

Updated: 10/25

Employer Portal Quickstart Guide

Form #LH-1268

Audience: Brokers

Format: Brochure

Share with employers and brokers as an overview of the portal.

Updated: 3/24

Individual Case Management Member Flyer

Form #R006-32_PHP

Audience: Members

Format: Flyer

Share with members to educate them on how case management can help them.

Updated: 7/24

Member Mobile App Flyer

Form #LH-1162-PHP

Audience: Members

Format: Flyer

Share with members to inform them about the capabilities of Promise Health Plan's mobile app and encourage them to download.

Updated: 4/24

Member Portal Overview Flyer

Form #LH-1218_PHP

Audience: Members

Format: Flyer

Share with members to give them an overview of the portal, including opting in for electronic communications.

Updated: 12/23

Member Welcome Journey

Form #N/A

Audience: Members

Format: Excel/PowerPoint/Word

Visual walk through of the member welcome journey experience and logic.

Updated: 4/24

Provider Portal User Guide

Form #LH-2113-PHP

Audience: Providers

Format: Brochure

Providers can refer to this tutorial guide to learn about the capabilities of Promise Health Plan's portal and how to navigate it.

Updated: 1/24

Sample EOB

Form #N/A

Audience: Members

Format: Flyer

Sent to members to show their claims and what their benefits paid.

Updated: 1/24

Shop for Care and Save Money (Valenz Bluebook Member Flyer)

Form #LH-3151-PHP

Audience: Members

Format: Flyer

Share with members to show them how to shop for care and save money with Valenz Bluebook.

Updated: 3/26

Commuter Benefits FSA Reimbursement Form

Form #LH-2057-PHP

Audience: Employers/Clients

Format: Form

Share with clients for employees requesting reimbursement from commuter benefits FSAs.

Updated: 3/24

Healthcare Reform Flyer

Form #LH-T500-154-PHP

Audience: Brokers, Employers/Clients

Format: Flyer

This flyer outlines PCORI fees: how they're determined and how they work.

Updated: 2/26

New Member Welcome Letter (Liviniti + PHCS)

Form #LH-1191-PHP-Liviniti-PHCS

Audience: Members

Format: Flyer

Provide members with this welcome letter to introduce them to Promise Health Plan and provide answers on key FAQs. This version includes the Liviniti/PHCS ID card + contact info.

Updated: 4/24

Promise Health Plan Implementation Checklist

Form #R450-2410_PHP

Audience: Brokers

Format: Flyer

Share with new partners to help them navigate the implementation process.

Updated: 12/23

Three Reasons to Schedule Your Annual Exam Member Flyer

Form #R450-2645_PHP

Audience: Members

Format: Flyer

Provide members with this flyer to stress the importance of regularly visiting their primary care provider.

Updated: 10/23

Frequently Asked Questions - Members

Form #LH-3089-PHP

Audience: Members

Format: Flyer

Share with members to answer frequently asked questions.

Updated: 12/23