HCSC Sales and Account Management Toolkits

We have contracted with Luminare Health to provide enrollment membership, claims adjudication, customer service and analytical reporting services.

115 results

myBlueElement Portal Member Flyer

Form #251961.0126

Audience: Members

Format: Flyer

Provide to members to educate them about the portal's general capabilities.

NM Version: NM-Group-Luminare-Health-myBlueElement-Portal-Member-Flyer

MT Version: MT-Group-Luminare-Health-myBlueElement-Portal-Member-Flyer

OK Version: OK-Group-Luminare-Health-myBlueElement-Portal-Member-Flyer

TX Version: TX-Group-Luminare-Health-myBlueElement-Portal-Member-Flyer

Updated: 2/26

myVirtaulCare Benefits Member Flyer

Form #LH-3314-BCBSIL-WG

Audience: Members

Format: Flyer

This member flyer gives a high-level overview of the benefits of using myVirtualCare and explains how to get started.

LH-3314-BCBSMT-WG-myVirtualCare-Benefits-0625

LH-3314-BCBSNM-WG-myVirtualCare-Benefits-0625

LH-3314-BCBSTX-WG-myVirtualCare-Benefits-0625

LH-3314-BCBSOK-WG-myVirtualCare-Benefits-0625

Updated: 6/25

Register Your Way - Member Portal Registration Flyer

Form #617361

Audience: Members

Format: Flyer

One-page flyer tells members two ways to access the member portal: online or via the mobile app.

NM Spanish Version: 2072350_491402-1224_NM_SP_Group_Luminare-Health_Register-via-myBlueElment_Member_Flier

OK Spanish Version: 2072350_617362-1224_OK_SP_Group_Luminare-Health_Register-via-myBlueElment_Member_Flier

NM Version: 2072350_491401-1224_NM_Group_Luminare-Health_Register-via-myBlueElment_Member_Flier

Updated: 1/25

Shop for Care and Save Money

Form #LH-3151-BCBSIL

Audience: Members

Format: Flyer

This member flyer introduces Valenz Bluebook. It provides an overview of how to shop for procedures and identify local, in-network facilities.

MT Version: LH-3151-BCBSMT-Benefits-of-HCBB-0526_v5-(1)

OK Version: LH-3151-BCBSOK-Benefits-of-HCBB-0526_v4-(1)

NM Version: LH-3151-BCBSNM-HCBB-0526_v4-(1)

TX Version: LH-3151-BCBSTX-Benefits-of-HCBB-0526_v5-(1)

Updated: 6/26

ID Card Carrier

Form #LH-1129_IL

Audience: Members

Format: Flyer

Sent to members with their ID cards attached; NOT customizable

NM Version: LH-1129-BCBSNM

OK Version: LH-1129-BCBSOK

MT Version: LH-1129_MT

TX Version: LH-1129_TX

Updated: 1/26

Illuminating the Path to Wellness (CHS 2.0 Tribal)

Form #2072489_256515.1125 IL

Audience: Tribal Members

Format: Brochure

Share this brochure with members for an overview of the Clinical Health Solutions 2.0 package.

TX Version: 771038-1125-TX-Group-LH-Overview-with-7-Vendors-Tribal-Member-Brochure

OK Version: 619407-1125-OK-Group-LH-Overview-with-7-Vendors-Tribal-Member-Brochure

NM Version: 493626-1125-NM-Group-LH-Overview-with-7-Vendors-Tribal-Member-Brochure

MT Version: 363942-1125-MT-Group-LH-Overview-with-7-Vendors-Tribal-Member-Brochure

Updated: 11/25

Let’s Chat – Consumer Portal

Form #LH-2959-BCBSIL

Share with members to inform about the Let’s Chat feature on FSA/HRA portal.

TX Version: LH-2959-BCBSTX-Lets-Chat-Consumer-Portal-0325

MT Version: LH-2959-BCBSMT-Lets-Chat-Consumer-Portal-0325

NM Version: LH-2959-BCBSNM-Lets-Chat-Consumer-Portal-0325

OK Version: LH-2959-BCBSOK-Lets-Chat-Consumer-Portal-0325

Updated: 3/25

Benefit Spending Accounts Consumer Portal QuickStart Guide

Form #LH-1269-BCBSIL-0825

Audience: Members

Format: Flyer

Share with members as a guide to accessing their online Portal to submit claims, view account balances, download plan information, upload receipts, track expenses and more.

LH-1269-BCBSMT-Benefit-Spending-Accounts-Portal-0825

LH-1269-BCBSNM-Benefit-Spending-Accounts-Portal-0825

LH-1269-BCBSTX-Benefit-Spending-Accounts-Portal-0825

LH-1269-BCBSOK-Benefit-Spending-Accounts-Portal-0825

Updated: 9/25

Chronic Condition Management (CCM) Workflow

Form #LH-2937-IL-CCM-0225

Audience: Brokers, Employers/Clients

Format: Flyer

Review how the chronic condition management process works

LH-2937-OK-CCM-process-flow-0425-V1

LH-2937-TX-CCM-process-flow-0425-V1

LH-2937-MT-CCM-process-flow-0425-V1

LH-2937-NM-CCM-process-flow-0425-V1

Updated: 5/25

Tribal Broker & Client User Guide

Form #LH-2199-BCBSIL

Audience: Tribal Clients

Format: Brochure

Step-by-step overview that provides instructions for using the the client portal.

2070590_766191-0624_TX_Group_Luminare-Health_General_Employer-Producer_Flier: 2070590_766191-0624_TX_Group_Luminare-Health_General_Employer-Producer_Flier

2070590_616707-0624_OK_Group_Luminare-Health_General_Employer-Producer_Flier: 2070590_616707-0624_OK_Group_Luminare-Health_General_Employer-Producer_Flier

LH-2199-BCBSNM-TRB-Broker-Client-User-Guide-0825

LH-2199-BCBSMT-TRB-Broker-Client-User-Guide-0825

Updated: 8/25

UM Management Process Flow

Form #LH-2938-BCBSIL-1225

Audience: Brokers, Employers/Clients

Format: Flyer

Review how the utilization management process works.

Updated: 1/26

Vended Solutions Member Portal Tile

Form #LH-3250

Audience: Members, Tribal Members

Format: Image

Add to the member portal to encourage utilization of CHS vended solutions. Links to vended solutions member flyer.

Without Hinge: LH-3250-no-HH

Updated: 9/24

View Members COBRA History

Form #LH-2902

Audience: Brokers, Employers/Clients

Format: Flyer

Provides brokers with instructions for viewing members' COBRA history on the myBlueElement portal.

MT Version: LH-2902-BCBSMT-COBRA-Broker-Flyer-0125

OK Version: LH-2902-BCBSOK-COBRA-Broker-Flyer-0125

TX Version: LH-2902-BCBSTX-COBRA-Broker-Flyer-0125

NM Version: LH-2902-BCBSNM-COBRA-Broker-Flyer-0125

Updated: 1/25

Why Hinge Health?

Form #N/A

Audience: Brokers, Employers/Clients

Format: Flyer

Share with brokers and employers to show why clients choose Hinge over other MSK solutions.

Updated: 2/25

Client Success Story: Cohort study

Form #1699156

Audience: Brokers, Employers/Clients

Format: Brochure

Share this case study with brokers and clients to show how managing chronic conditions with CCM+ helps bring positive outcomes.

Updated: 11/23

Join Us for a Webinar (May)

Form #N/A

Audience: Members

Format: Flyer

Share with members for more information about Active&Fit's educational webinar in May.

Updated: 3/26

Experience Wellness Your Way (Well onTarget Member Flyer–Tribal)

Form #251910.0624

Audience: Tribal Members

Format: Flyer

Provides tribal members with access to Well onTarget wellness tools, including portal and mobile app info.

NM Version: 2070600_490559-0624_NM_Group_Luminare-Health_tribal_Member_Flier

TX Version: 2070600_766203-0624_TX_Group_Luminare-Health_tribal_Member_Flier

OK Version: 2070600_616715-0624_OK_Group_Luminare-Health_tribal_Member_Flier

MT Version: 2070600_361572-0624_MT_Group_Luminare-Health_tribal_Member_Flier

Updated: 10/24

Overcome Back and Joint Pain Hinge Member Flyer

Form #252070.0824_IL

Audience: Members

Format: Flyer

Provide to members to educate them about Hinge's capabilities as part of the Clinical Health Solutions (CHS) program

Updated: 9/24