HCSC Sales and Account Management Toolkits

We have contracted with Luminare Health to provide enrollment membership, claims adjudication, customer service and analytical reporting services.

115 results

BCBSIL Case Management (CM) Workflow: Traditional

Form #LH-2937-BCBSIL-Traditional

Audience: Brokers

Format: Brochure

Review how the case management process works, including affected diagnosis codes.

Updated: 2/25

Blue Element IL Mobile Portal Tile

Form #R450-3026

Audience: Members

Format: Image

Add to Member Portal to encourage utilization of the Blue Element IL Mobile App.

Updated: 3/23

COBRA Administration

Form #253710.0125

Audience: Brokers, Employers/Clients

Format: Flyer

Describes the COBRA administration process. Includes eligibility, enrollment, termination, tracking, and reporting information.

OK Version: LH-206-BCBSOK-Cobra-Admin-0225

NM Version: LH-206-BCBSNM-Cobra-Admin-0225

TX Version: LH-206-BCBSTX-Cobra-Admin-0225

MT Version: LH-206-BCBSMT-Cobra-Admin-0225

Updated: 3/25

Consumer Portal Flyer

Form #LH-1731-BCBSIL

Audience: Members

Format: Flyer

Share with members as a quick overview to FSA/HRA portal capabilities.

MT Version: LH-1731-BCBSMT-Benefit-Management-Made-Easy-0325

NM Version: LH-1731-BCBSNM-Benefit-Management-Made-Easy-0325

OK Version: LH-1731-BCBSOK-Benefit-Management-Made-Easy-0325

TX Version: LH-1731-BCBSTX-Benefit-Management-Made-Easy-0325

Updated: 3/25

Mobile Payment with Benefit Card

Form #LH-2960-BCBSIL

Audience: Members

Format: Flyer

Share with members to inform about mobile payments with their FSA/HRA benefit card.

MT Version: LH-2960-BCBSMT-Mobile-Payments-Flyer-0325

NM Version: LH-2960-BCBSNM-Mobile-Payments-Flyer-0325

TX Version: LH-2960-BCBSTX-Mobile-Payments-Flyer-0325

OK Version: LH-2960-BCBSOK-Mobile-Payments-Flyer-0325

Updated: 3/25

Providing Support for Pregnancy, Parenting, and Menopause CHS Tribal Flyer (Tribal)

Form #251898.0624

Audience: Brokers, Tribal Clients

Format: Flyer

Provide to Tribal members to educate them about the pregnancy, parenting, and menopause solutions available to them as part of the Clinical Health Solutions (CHS) program.

Updated: 9/24

View Your COBRA History

Form #LH-3312-BCBSIL

Audience: Members

Format: Flyer

This flyer provides step-by-step instructions for viewing COBRA history in the member portal.

NM Version: LH-3312-BCBSNM-cobra-member-flyer-0325-V1

OK Version: LH-3312-BCBSOK-cobra-member-flyer-0325-V1

MT Version: LH-3312-BCBSMT-cobra-member-flyer-0325-V1

TX Version: LH-3312-BCBSTX-cobra-member-flyer-0325-V1

Updated: 3/25

Welcome Back Member Flyer

Form #LH-2535-BCBSIL

Audience: Members

Format: Flyer

Provide this flyer to members to provide details on portal registration.

MT Version: LH-2535-BCBSMT-Welcome-Back-0825

TX Version: LH-2535-BCBSTX-Welcome-Back-0825

NM Version: LH-2535-BCBSNM-Welcome-Back-0825

OK Version: LH-2535-BCBSOK-Welcome-Back-0825

Updated: 2/26

Well onTarget Wellness Coaching Member Flyer (Tribal)

Form #251908.0624

Audience: Tribal Members

Format: Flyer

Provide to members to help them reach their health goals with wellness coaching.

OK Version: 2070598_616713-0624_OK_Tribal

MT Version: 2070598_361570-0624_MT_Tribal

NM Version: 2070598_490557-0624_NM_Tribal

TX Version: 2070598_766201-0624_TX_Tribal

Updated: 9/24

Well onTarget Wellness Coaching Member Flyer (IL Version)

Form #251908.0624

Audience: Members, Tribal Members

Format: Flyer

Provide to members to help them reach their health goals with wellness coaching.

OK Version: 2070598_616713-0624_OK_Tribal

MT Version: 2070598_361570-0624_MT_Tribal

NM Version: 2070598_490557-0624_NM_Tribal

TX Version: 2070598_766201-0624_TX_Tribal

Updated: 9/24