HCSC Sales and Account Management Toolkits

We have contracted with Luminare Health to provide enrollment membership, claims adjudication, customer service and analytical reporting services.

115 results

Clinical Health Solutions Package Offering Slides (1.0)

Form #N/A

Audience: Employers/Clients

Format: Excel/PowerPoint/Word

A PDF presentation showing what is included in the CHS package offering (HCSC branded).

Updated: 1/25

Clinical Health Solutions Spotlight Slides (1.0)

Form #N/A

Audience: Internal

Format: Excel/PowerPoint/Word

Refer to this deck for information regarding the Clinical Health Solutions program (HCSC branded).

Updated: 1/25

Clinical Health Solutions Sales Brochure (1.0)

Form #2071665_253055

Audience: Brokers, Employers/Clients

Format: Brochure

Share with brokers and clients for a comprehensive outline of the CHS solution.

OK Version: 2071665_617321-1024-OK-Sales-Brochure

TX Version: 2071665_767304-1024-TX-Sales-Brochure

NM Version: 2071665_491333-1024-NM-Sales-Brochure

MT Version: 2071665_362081-1024-MT-Sales-Brochure

Updated: 11/24

Clinical Health Solutions Sales Overview (1.0)

Form #252067.0724_IL

Audience: Brokers

Format: Brochure

Share with brokers and clients for an overview of programs and solutions available through the Clinical Health Solutions program.

MT Version: 2070791_361653-0724-MT-Group-CHS-Luminare-Health-Version-Employer-Flier

TX Version: 2070791_766367-0724-TX-Group-CHS-Luminare-Health-Version-Employer-Flier

NM Version: 2070791_490689-0724-NM-Group-CHS-Luminare-Health-Version-Employer-Flier

OK Version: 2070791_616822-0724-OK-Group-CHS-Luminare-Health-Version-Employer-Flier

Updated: 9/24

Join Us for a Webinar (April)

Form #N/A

Audience: Members

Format: Flyer

Share with members for more information about Active&Fit's educational webinar in April.

Updated: 3/26

Join Us for a Webinar (June)

Form #N/A

Audience: Members

Format: Flyer

Share with members for more information about Active&Fit's educational webinar in June.

Updated: 3/26

Member Mobile App Flyer

Form #252383.0824

Audience: Members

Format: Flyer

Share with members to encourage app utilization

Updated: 8/24

Ovia Wellness Member Flier

Form #252072.0824

Audience: Members

Format: Flyer

Give to members to provide information about Ovia's pregnancy and parenting support tools.

OK Version: 2071794_616826-1024-OK-Group-Ovia-Luminare-Health-Version-Member-Flier

MT Version: 2071794_361657-1024-MT-Group-Ovia-Luminare-Health-Version-Member-Flier

NM Version: 2071794_490693-1024-NM-Group-Ovia-Luminare-Health-Version-Member-Flier

TX Version: 2071794_766371-1024-TX-Group-Ovia-Luminare-Health-Version-Member-Flier

Updated: 9/24

Specialty Case Management (SCM) Workflow

Form #LH-2937-IL-SCM-0425

Audience: Brokers, Employers/Clients

Format: Flyer

Review how the chronic condition management process works

LH-2937-TX-SCM-process-flow-0425-V1

LH-2937-NM-SCM-process-flow-0425-V1

LH-2937-OK-SCM-process-flow-0425-V1

LH-2937-MT-SCM-process-flow-0225-V1

Updated: 5/25

Understanding Subrogation Member Flyer

Form #LH-3303-BCBSIL-understanding-subbrogation

Audience: Members

Format: Flyer

Provide this piece to members who need to understand how the subrogation process works.

LH-3303-BCBSTX-understanding-subbrogation-0825-V1

LH-3303-BCBSNM-understanding-subbrogation-0825-V1

LH-3303-BCBSOK-understanding-subbrogation-0825-V1

LH-3303-BCBSMT-understanding-subbrogation-0825-V1

Updated: 8/25

Illuminating the Path to Wellness (CHS 2.0)

Form #N/A

Audience: Members

Format: Brochure

Provide to members to highlight clinical solutions, including case management, health and wellness programs, women's health, teladoc and more.

TX Version: 771037-1125-TX-Group-LH-Overview-with-7-Vendors-Member-Brochure

MT Version: 363941-1125-MT-Group-LH-Overview-with-7-Vendors-Member-Brochure

NM Version: 493625-1125-NM-Group-LH-Overview-with-7-Vendors-Member-Brochure

OK Version: 619406-1125-OK-Group-LH-Overview-with-7-Vendors-Member-Brochure

Updated: 11/25

COBRA Administration (Tribal Version)

Form #253720.0125

Audience: Tribal Clients

Format: Flyer

Describes the COBRA administration process. Includes eligibility, enrollment, termination, tracking, and reporting information.

MT Tribal Version: LH-206-BCBSMT-TRB-Cobra-Admin-0225

TX Tribal Version: LH-206-BCBSTX-TRB-Cobra-Admin-0225

OK Tribal Version: LH-206-BCBSOK-TRB-Cobra-Admin-0225

NM Tribal Version: LH-206-BCBSNM-TRB-Cobra-Admin-0225

Updated: 3/25

Coupe ID Card Insert

Form #N/A

Audience: Members

Format: Flyer

Sent to Coupe members with their ID cards; NOT customizable

TX Version: Standard-HCSC-TX-Carrier-2024

OK Version: Standard-HCSC-OK-Carrier-2024

Updated: 2/25

Hinge Pre-sale Report Template

Form #N/A

Audience: Internal

Format: Excel/PowerPoint/Word

Report template for Hinge's turnkey process for pulling pre-sale data. Account lead has to email the IT team to request a "Hinge Pre-sale Report". Hinge Populates the attached.

Updated: 3/25

Making a Cobra Payment

Form #LH-3223

Audience: Members

Format: Flyer

Share with members for more information and instructions about making a COBRA premium payment.

OK Version: LH-3223-BCBSOK-Making-Cobra-Payment

NM Version: LH-3223-BCBSNM-Making-Cobra-Payment

TX Version: LH-3223-BCBSTX-Making-Cobra-Payment

MT Version: LH-3223-BCBSMT-Making-Cobra-Payment_1

Updated: 6/26