ID Card Carrier Flyer

Form #LH-1129-WS-WEMP

Audience: Members

Format: Flyer

Sent to members with their ID cards attached.

Updated: 12/23

Pre-certification and Your Health Benefits Flyer

Form #LH-2498-WS

Audience: Members

Format: Flyer

Information about pre-certification, including what it is and how to submit for it.

Updated: 5/24

Member Spending Accounts Mobile App Quickstart Guide (WS)

Form #LH-1545-WS

Audience: Members

Format: Flyer

Share with members as an introduction to the FSA/HRA mobile app; walks them through using the app for the first time.

Updated: 11/24

Employer Group Application

Form #N/A

Audience: Brokers

Format: Form

Download and complete; please attach all Employee Applications to this Employer Group Application

Updated: 8/24

FSA/HRA Employer Portal QuickStart Guide

Form #LH-1268

Audience: Brokers

Format: Brochure

Share with employers and brokers as an overview of the FSA/HRA portal

Updated: 4/24

Provider Portal Registration Guide

Form #LH-2113

Audience: Providers

Format: Brochure

Providers can refer to this tutorial guide to learn how to create an account and register on Wellstar's portal.

Updated: 12/23

Benefit Spending Accounts Consumer Portal QuickStart Guide (WS)

Form #LH-1269-WS

Audience: Members

Format: Brochure

Share with members as a guide to accessing their online portal to submit claims, view account balances, download plan information, upload receipts, track expenses and more.

Updated: 3/26

Know Your Medical FSA Eligible and Ineligible Expenses Brochure (WS)

Form #LH-389-WS

Audience: Members

Format: Brochure

Share with members to give members a broad overview of what they can and cannot pay for using funds in their FSA.

Updated: 4/24

Benefits Spending Account Enrollment Guide Brochure

Form #LH-203-WS

Audience: Members

Format: Brochure

Share with members as a guide to help them enroll in their flexible spending account benefits.

Updated: 3/26

Commuter Benefits (FSA/HRA benefit card) Flyer

Form #LH-1672-WS

Audience: Members

Format: Flyer

Share with members to show how to use FSA/HRA benefit card to pay for commuter expenses

Updated: 10/25

Employee Plan Member Welcome Journey Overview

Form #N/A

Audience: Members

Format: Excel/PowerPoint/Word

for internal and team review of the member welcome journey for Wellstar Employee Plan

Updated: 9/25

Is it in-network? Member Flyer

Form #LH-1883-WS

Audience: Members

Format: Flyer

Provide members with this flyer to help empower them to work with their doctor to find in-network care for lab work and planned surgeries.

Updated: 12/23

Understanding Your EOB Member Flyer

Form #LH-178-WS

Audience: Members

Format: Flyer

Provide to members to help them understand their EOBs.

Updated: 5/24

Portal Eligibility Submission Tutorial Flyer

Form #LH-3227-WS

Audience: Brokers

Format: Flyer

Share with brokers and clients to walk them through how to submit eligibility updates via the portal.

Updated: 5/24

Wellstar Process Flow (Traditional)

Form #LH-2937-WS-Traditional

Audience: Brokers

Format: Brochure

Brochure Review how the Promise Health Plan case management process works.

Updated: 1/25

Annualized Dependent Care Reimbursement Form

Form #LH-2055-WS

Audience: Brokers

Format: Form

Share with clients for employees requesting reimbursement from dependent care accounts.

Updated: 4/24

Utilization Management Process Flow

Form #LH-2938-WS-1225

Audience: Brokers, Employers/Clients

Format: Flyer

Review how the utilization management process works, from intake to appeals.

Updated: 1/26

Provider Medecision Guide

Form #N/A

Audience: Providers

Format: Brochure

Providers can refer to this guide to learn how to access the Medecision Authorization Portal through the Provider Portal.

Updated: 8/26

Benefit Spending Accounts Consumer Portal QuickStart Guide

Form #LH-1269-WEMP

Audience: Members

Format: Brochure

Share with members as a guide to accessing their online portal to submit claims, view account balances, download plan information, upload receipts, track expenses and more.

Updated: 3/26

Claim Form: FSA Reimbursement Form

Form #R450-2059

Audience: Members

Format: Form

Share with members requesting reimbursement from FSAs.

Updated: 4/24