Better Connected, More Informed
Members make better decisions about their health healthcare costs when they are better connected to their benefits and more informed about how to utilize them. That's why we empower members through person-centered customer service and a deep bench of digital engagement tools built to help members get the information they need to live healthier lives and make smarter, more cost-effective healthcare choices.
myLuminareHealth Portal
Our secure online portal—myLuminareHealth.com—lets members manage thier health and healthcare expenses – all from their phone, tablet, or computer, 24/7.
By logging on, members can:
- Opt in for electronic communications
- Quickly view, filter, and sort claims for easy reference
- View secure electronic explanations of benefits (EOBs)
- Create separate logins for family members
- View tailored employer messages
- Quickly view each family member’s coverage
- Contact customer service
- Check account balances
Text Notifications
We connect with members via mobile messaging to help them get the most out of their benefits. Through the Text Notifications, we can send members helpful, timely, targeted updates.
myLuminareHealth Mobile App
Our free mobile app lets members take their benefit plan info with them wherever they go. The app is an even quicker way to connectwith customer service, access ID cards, check balances, and more. Members can download it for free from Apple’s App Store or Google Play.
