Specialized Integration Partner Sample Toolkit

Standard Print Materials

  • Standard Print Materials can be customized and redlined, but customization is not to exceed two rounds of edits. Additional rounds will require an hourly fee to be quoted upon request.
  • Luminare Health can create additional print materials upon request, to be billed hourly.
  • If the client's plan includes FSA/HRA, items listed under the topic "FSA + HRA" are Luminare Health's standard member pieces.

Non-Standard Sales Print Materials

  • Luminare Health can create additional sales print materials upon request, to be billed hourly. Select the topic "Non-Standard Sales Print Materials" to view samples of previous clients' custom requests.
  • Concepts and rough content for these pieces must be provided by client for Luminare Health refinement and design work.

53 results

Case Management Process Flow (Traditional)

Form #LH-2937-SIP

Audience: Brokers, Employers/Clients

Format: Flyer

Review how the case management process works, including affected diagnosis codes.

Updated: 2/25

Individual Case Management Member Flyer

Form #LH-32_SIP

Audience: Members

Format: Flyer

Explains the benefits of case management.

Updated: 1/24

Know Your Medical FSA Eligible and Ineligible Expenses Brochure

Form #LH-389-SIP

Audience: Members

Format: Brochure

Share with members to give members a broad overview of what they can and cannot pay for using funds in their FSA.

Updated: 4/24

Portal Overview Flyer

Form #LH-1218_SIP

Audience: Members, Brokers

Format: Flyer

Provides members with an overview of the portal, including how to find a provider and opt in for electronic communications.

Updated: 2/26

RFP Form

Form #R450-3057_SIP

Audience: Brokers

Format: Form

Brokers complete this form when requesting info; also includes a list of RFP submission requirements

Updated: 6/23

Welcome 4 - Digital ID Cards

Form #N/A

Audience: Members

Format: HTML

Fourth of six emails sent to members detailing how to locate and use digital ID cards from the member portal.

Updated: 4/24

Case Management Process Flow (Referral)

Form #LH-2937-SIP

Audience: Brokers, Employers/Clients

Format: Flyer

Review how the case management process works, including affected diagnosis codes.

Updated: 4/24

Member Frequently Asked Questions

Form #LH-3089_SIP

Audience: Members

Format: Flyer

Share with members to answer common question about their health plan.

Updated: 4/24

Members FSA-HRA FAQ Flyer

Form #LH-218-SIP

Audience: Members

Format: Flyer

Share with members to answer common questions about their FSA.

Updated: 4/24

RFP Form

Form #LH-3057_SIP

Audience: Brokers

Format: Form

Brokers complete this form when requesting info; also includes a list of RFP submission requirements

Updated: 4/24

Access Your ID Card Online Member Flyer

Form #LH-2455_SIP

Audience: Members

Format: Flyer

Share with members to promote accessing their ID card digitally via the portal or mobile app.

Updated: 12/23

Claim Form: Annualized Dependent Care Reimbursement Form

Form #LH-2055-SIP

Audience: Members

Format: Form

Share with members requesting reimbursement from dependent care accounts.

Updated: 4/24

Claim Form: Commuter Benefits FSA Reimbursement Form

Form #LH-2057-SIP

Audience: Members

Format: Form

Share with members requesting reimbursement from commuter benefits FSAs.

Updated: 4/24

Claim Form: FSA Reimbursement Form

Form #LH-2059-SIP

Audience: Members

Format: Form

Share with members requesting reimbursement from FSAs.

Updated: 4/24

Portal Broker/Employer User Guide

Form #LH-2199-SIP

Audience: Brokers, Employers/Clients

Format: Brochure

Guide that provides step-by-step instructions for registering for and using the portal.

Updated: 4/24

Benefit Spending Accounts Consumer Portal QuickStart Guide

Form #LH-1269-SIP

Audience: Members

Format: Brochure

Share with members as a guide to accessing their online portal to submit claims, view account balances, download plan information, upload receipts, track expenses and more.

Updated: 3/26

Member Portal User Guide

Form #LH-2200-SIP

Audience: Members

Format: Brochure

Step-by-step guide to registering for and using the member portal.

Updated: 4/24

Welcome 3 - Portal Registration

Form #N/A

Audience: Members

Format: HTML

Third of six emails sent to members detailing steps to register on their member portal.

Updated: 4/24

Welcome 5 - Member App

Form #N/A

Audience: Members

Format: HTML

Fifth email of six sent to members detailing the member app, how to download it, and what information can be accessed.

Updated: 4/24

Welcome 6 - EOBs Explained

Form #N/A

Audience: Members

Format: HTML

Last of six emails sent to members explaining how to read an EOB and what actions to take.

Updated: 4/24