Client Success Stories

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We Succeed When Our Clients Succeed

During our over half a century as one of the premier TPAs in the industry, Luminare Health has expanded our catalogue of solutions, helped employers and plan sponsors offer competitive, cost-saving benefits, and supported members as they navigate their healthcare journey. Through it all, our focus has always been on service excellence with a consultative approach.

Browse through a collection of our clients' success stories to learn more about Luminare Health works with clients to achieve their goals.

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Education Retirees Group

  • Client since 1996
  • Current membership of over 100,000 lives
  • Members include retired educators and their families

To understand how we measure our success, just look at how we support one of our largest and oldest clients and read what their members have to say about their dedicated Luminare Health team.

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Health System Client

  • Client since 2013
  • 2,000 employee health system
  • Offers a PPO and two HDHPs with health savings account
We succeed when our clients succeed… in meeting their goals, in lowering their costs, in retaining their valuable workforce. And in the case of one of our health system clients, we succeeded by helping our client build something entirely new.

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Large Education Client

  • Launched as a client 1/1/2023
  • Includes 19 different school districts
  • 14K+ enrolled medical members
When one of our large school district clients asked for more self-service access to their reporting data, our technical teams immediately began exploring how we could meet their needs.

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Community Health Center of SE Kansas

When the Community Health Center of Southeast Kansas (CHC/SEK) wasn’t getting what they needed from their fully-insured health insurance plan, the organization’s leadership knew they needed to make a change.

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Hays Companies

Hays Companies' VP worked closely with Luminare Health when he was based in Kansas City. When he moved to Seattle and had a client looking for an expert in self-funding – he knew exactly whom to call.

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Impact of Case Management

Luminare Health has saved clients money while improving health outcomes for patients. We achieve this with innovative case management strategies and a personalized, hands-on approach. 

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2026 Reviews for our Implementation Team

Our implementation team is working hard every day to make the process smoother, easier, and more effective for our clients. Here's what they said about our team's work in January 2026.

“[Our implantation manager] was great to work with and did an awesome job keeping everyone focused on tasks and deadlines. Also appreciate the strong work of [our client manager], [our relationship manager] others on the team as well.”
Mike D., Executive Director, Benefits

“We finished strong and achieved a successful outcome. I appreciate the partnership and the effort that went into bringing this project across the finish line…the team demonstrated responsiveness, adaptability, and follow‑through, which contributed to a strong finish.”
Katrina B-G., HR Operations Manager
 

“[Our implementation manager] is fabulous and we enjoyed working with her. Great implementation experience!”
Julie P., Director of System Benefits


“Meetings were always very organized and [our implementation manager] and her team were always respectful of our time.”
Andy H., Broker

"[Our implementation manager] was amazing! Very knowledgeable, responsive, and easy to work with. She and her team went above and beyond to meet all client needs."
Peter S., Broker