Document Library

Welcome to the Document Library

The Document Library features tools and resources to support Wellstar Health Plan’s health benefit plan solution. Use the dropdown below to navigate our library of materials

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FSA - HRA - HSA (DTE)

Member Spending Accounts Mobile App Quickstart Guide

Member Spending Accounts Mobile App Quickstart Guide

Form #LH-1545-WS

Audience: Members

Format: Flyer

Share with members as an introduction to the FSA/HRA mobile app; walks them through using the app for the first time.

Updated: 11/24

FSA/HRA Employer Portal QuickStart Guide

FSA/HRA Employer Portal QuickStart Guide

Form #LH-1268-WS

Audience: Members

Format: Brochure

Share with members as a guide to accessing their online portal to submit claims, view account balances, download plan information, upload receipts, track expenses and more.

Updated: 6/24

Commuter Benefits (FSA/HRA benefit card)

Commuter Benefits (FSA/HRA benefit card)

Form #LH-1672

Audience: Members

Format: Flyer

Share with members to show how to use FSA/HRA benefit card to pay for commuter expenses

Updated: 4/24

Benefit Spending Accounts Consumer Portal QuickStart Guide

Benefit Spending Accounts Consumer Portal QuickStart Guide

Form #LH-1269

Audience: Members

Format: Brochure

Share with members as a guide to accessing their online portal to submit claims, view account balances, download plan information, upload receipts, track expenses and more.

Updated: 4/24

Know Your Medical FSA Eligible and Ineligible Expenses Brochure

Know Your Medical FSA Eligible and Ineligible Expenses Brochure

Form #LH-389

Audience: Members

Format: Brochure

Share with members to give members a broad overview of what they can and cannot pay for using funds in their FSA.

Updated: 4/24

Members FSA-HRA FAQ (with FSA/HRA benefit card) Flyer

Members FSA-HRA FAQ (with FSA/HRA benefit card) Flyer

Form #LH-1677-WS

Audience: Members

Format: Flyer

Share with members to answer common questions that come up about their FSA and how to use their card.

Updated: 4/24

Benefits Spending Account Enrollment Guide Brochure

Benefits Spending Account Enrollment Guide Brochure

Form #LH-203-WS

Audience: Members

Format: Brochure

Share with members as a guide to help them enroll in their flexible spending account benefits.

Updated: 4/24

Claim Form: FSA Reimbursement Form

Claim Form: FSA Reimbursement Form

Form #R450-2059

Audience: Members

Format: Form

Share with members requesting reimbursement from FSAs.

Updated: 4/24

Claim Form: Health Reimbursement Account Reimbursement Form

Claim Form: Health Reimbursement Account Reimbursement Form

Form #LH-2056-WS

Audience: Members

Format: Form

Share with members requesting reimbursement from health reimbursement accounts.

Updated: 4/24

Claim Form: Commuter Benefits FSA Reimbursement Form

Claim Form: Commuter Benefits FSA Reimbursement Form

Form #LH-2057-WS

Audience: Members

Format: Form

Share with members requesting reimbursement from commuter benefits FSAs.

Updated: 4/24

Annualized Dependent Care Reimbursement Form

Annualized Dependent Care Reimbursement Form

Form #LH-2055-WS

Audience: Brokers

Format: Form

Share with clients for employees requesting reimbursement from dependent care accounts.

Updated: 4/24

Claim Form: FSA Direct Deposit Form

Claim Form: FSA Direct Deposit Form

Form #LH-2058-WS

Audience: Members

Format: Form

Share with members requesting direct deposit to FSAs.

Updated: 4/24

FSA - HRA - HSA (WEMP)

FSA/HRA Employer Portal QuickStart Guide

FSA/HRA Employer Portal QuickStart Guide

Form #LH-1268-WS

Audience: Members

Format: Brochure

Share with members as a guide to accessing their online portal to submit claims, view account balances, download plan information, upload receipts, track expenses and more.

Updated: 6/24

Benefits Spending Account Enrollment Guide Brochure

Benefits Spending Account Enrollment Guide Brochure

Form #LH-203-WS

Audience: Members

Format: Brochure

Share with members as a guide to help them enroll in their flexible spending account benefits.

Updated: 4/24

Benefit Spending Accounts Consumer Portal QuickStart Guide

Benefit Spending Accounts Consumer Portal QuickStart Guide

Form #LH-1269-WEMP

Audience: Members

Format: Brochure

Share with members as a guide to accessing their online portal to submit claims, view account balances, download plan information, upload receipts, track expenses and more.

Updated: 4/24

Commuter Benefits (FSA/HRA benefit card) Flyer

Commuter Benefits (FSA/HRA benefit card) Flyer

Form #LH-1672-WS

Audience: Members

Format: Flyer

Share with members to show how to use FSA/HRA benefit card to pay for commuter expenses

Updated: 4/24

Claim Form: FSA Reimbursement Form

Claim Form: FSA Reimbursement Form

Form #LH-2059-WS

Audience: Members

Format: Form

Share with members requesting reimbursement from FSAs.

Updated: 4/24

Claim Form: FSA Direct Deposit Form

Claim Form: FSA Direct Deposit Form

Form #LH-2058-WEMP

Audience: Members

Format: Form

Share with members requesting direct deposit to FSAs.

Updated: 4/24

Claim Form: Health Reimbursement Account Reimbursement Form

Claim Form: Health Reimbursement Account Reimbursement Form

Form #LH-2056-WEMP

Audience: Members

Format: Form

Share with members requesting reimbursement from health reimbursement accounts.

Updated: 4/24

Claim Form: Commuter Benefits FSA Reimbursement Form

Claim Form: Commuter Benefits FSA Reimbursement Form

Form #LH-2057-WEMP

Audience: Members

Format: Form

Share with members requesting reimbursement from commuter benefits FSAs.

Updated: 4/24

Claim Form: Annualized Dependent Care Reimbursement Form

Claim Form: Annualized Dependent Care Reimbursement Form

Form #LH-2055-WEMP

Audience: Members

Format: Form

Share with members requesting reimbursement from dependent care accounts.

Updated: 4/24

Know Your Medical FSA Eligible and Ineligible Expenses Brochure

Know Your Medical FSA Eligible and Ineligible Expenses Brochure

Form #LH-389-WEMP

Audience: Members

Format: Brochure

Share with members to give members a broad overview of what they can and cannot pay for using funds in their FSA.

Updated: 4/24

Members FSA-HRA FAQ (with FSA/HRA benefit card) Flyer

Members FSA-HRA FAQ (with FSA/HRA benefit card) Flyer

Form #LH-1677-WEMP

Audience: Members

Format: Flyer

Share with members to answer common questions that come up about their FSA and how to use their card.

Updated: 4/24

Member Spending Accounts Mobile App Quickstart Guide

Member Spending Accounts Mobile App Quickstart Guide

Form #LH-1545-WEMP

Audience: Members

Format: Flyer

Share with members as an introduction to the FSA/HRA mobile app; walks them through using the app for the first time.

Updated: 4/24

Members (DTE)

Shop for Care and Save Money (Healthcare Bluebook Member Flyer)

Shop for Care and Save Money (Healthcare Bluebook Member Flyer)

Form #LH-3151-WS

Audience: Members

Format: Flyer

Share with members to show them how to shop for care and save money with Healthcare Bluebook.

Updated: 9/24

Perspecta Provider Search User Guide - Members

Perspecta Provider Search User Guide - Members

Form #LH-3239-WS-Member

Audience: Members

Format: Brochure

Share with members to provide step-by-step instructions for how to access and use the Provider Search Module.

Updated: 7/24

Access Your ID Card Online Member Flyer

Access Your ID Card Online Member Flyer

Form #LH-2455-WS

Audience: Members

Format: Flyer

Share with members to promote accessing their ID card digitally via the portal or mobile app.

Updated: 5/24

Member Frequently Asked Questions Flyer

Member Frequently Asked Questions Flyer

Form #LH-3089-WS

Audience: Members

Format: Flyer

Share with members to answer common question about the health plan.

Updated: 5/24

Three Reasons to See Your PCP Member Flyer

Three Reasons to See Your PCP Member Flyer

Form #LH-2645-WS

Audience: Members

Format: Flyer

Provide to members to help educate them about why they should regularly see their PCP.

Updated: 5/24

Pre-certification and Your Health Benefits Flyer

Pre-certification and Your Health Benefits Flyer

Form #LH-2498-WS

Audience: Members

Format: Flyer

Information about pre-certification, including what it is and how to submit for it.

Updated: 5/24

ID Card Insert

ID Card Insert

Form #LH-1221-WS

Audience: Members

Format: Flyer

Supplemental piece that can be sent to members with their ID cards.

Updated: 5/24

ID Card Carrier

ID Card Carrier

Form #LH-1129-WS

Audience: Members

Format: Flyer

Sent to members with their ID cards attached; contains language related to the No Surprises legislation

Updated: 5/24

Understanding Your EOB Member Flyer

Understanding Your EOB Member Flyer

Form #LH-178-WS

Audience: Members

Format: Flyer

Provide to members to help them understand their EOBs.

Updated: 5/24

wellstarhealthplan.org Member User Guide

wellstarhealthplan.org Member User Guide

Form #R450-2200_WS

Audience: Members

Format: Brochure

Provide members with this brochure to show them how to use and navigate the member portal, wellstarhealthplan.org.

Updated: 1/24

Sample EOB

Sample EOB

Form #N/A

Audience: Members

Format: Flyer

Sent to members to show their claims and what their benefits paid.

Updated: 1/24

Knowing Where to go for Care Member Flyer

Knowing Where to go for Care Member Flyer

Form #LH-1495-WS

Audience: Members

Format: Flyer

Provide members with this flyer to help educate them about the appropriate location to receive care-their doctor's office, an urgent care facility, the ER, or Telemedicine.

Updated: 12/23

Is it in-network? Member Flyer

Is it in-network? Member Flyer

Form #LH-1883-WS

Audience: Members

Format: Flyer

Provide members with this flyer to help empower them to work with their doctor to find in-network care for lab work and planned surgeries.

Updated: 12/23

Portal Overview Flyer for Members

Portal Overview Flyer for Members

Form #R450-1218_WS

Audience: Members

Format: Flyer

Share with members to give them an overview of the portal, including opting in for electronic communications.

Updated: 12/23

Case Management Member Flyer

Case Management Member Flyer

Form #LH-2974-WS

Audience: Members

Format: Flyer

Share with members to educate them on how case management can help them

Updated: 12/23

Member Mobile App Flyer

Member Mobile App Flyer

Form #R450-1162_WS

Audience: Members

Format: Flyer

Share with members to inform them about the capabilities of Wellstar Health Plan's mobile app and encourage them to download.

Updated: 12/23

Individual Case Management Member Flyer

Individual Case Management Member Flyer

Form #LH-32-WS

Audience: Members

Format: Flyer

Share with members to educate them on how case management can help them.

Updated: 12/23

Members (WEMP)

Employee Plan Member Welcome Journey Overview

Employee Plan Member Welcome Journey Overview

Form #N/A

Audience: Members

Format: Excel/PowerPoint/Word

for internal and team review of the member welcome journey for Wellstar Employee Plan

Updated: 9/25

Archimedes-Wellstar Request for Pre-certification Form

Archimedes-Wellstar Request for Pre-certification Form

Form #N/A

Audience: Providers

Format: Form

Give to providers to complete and send to Archimedes.

Updated: 6/24

Individual Case Management Member Flyer

Individual Case Management Member Flyer

Form #LH-32-WS

Audience: Members

Format: Flyer

Explains the benefits of case management.

Updated: 5/24

Access Your ID Card Online Member Flyer

Access Your ID Card Online Member Flyer

Form #LH-2455-WEMP

Audience: Members

Format: Flyer

Provide members with this flyer to show them how to access their ID card online via our member portal, wellstarhealthplan.org.

Updated: 4/24

Medical Specialty Drug Management Prior Authorization Member Flyer

Medical Specialty Drug Management Prior Authorization Member Flyer

Form #LH-2765-WS

Audience: Members

Format: Flyer

Provide to members to help them understand the prior authorization process with Archimedes.

Updated: 4/24

Member's Guide to Wellstar Health Plan Portal Registration

Member's Guide to Wellstar Health Plan Portal Registration

Form #LH-714-WEMP

Audience: Members

Format: Brochure

Share with members to walk them through how to register for the portal.

Updated: 1/24

wellstarhealthplan.org Member User Guide

wellstarhealthplan.org Member User Guide

Form #R450-2200_WS

Audience: Members

Format: Brochure

Provide members with this brochure to show them how to use and navigate the member portal, wellstarhealthplan.org.

Updated: 1/24

Sample EOB

Sample EOB

Form #N/A

Audience: Members

Format: Flyer

Sent to members to show their claims and what their benefits paid.

Updated: 1/24

Knowing Where to go for Care Member Flyer

Knowing Where to go for Care Member Flyer

Form #LH-1495-WS

Audience: Members

Format: Flyer

Provide members with this flyer to help educate them about the appropriate location to receive care-their doctor's office, an urgent care facility, the ER, or Telemedicine.

Updated: 12/23

ID Card Carrier Flyer

ID Card Carrier Flyer

Form #LH-1129-WS-WEMP

Audience: Members

Format: Flyer

Sent to members with their ID cards attached.

Updated: 12/23

Three Reasons to Schedule Your Annual Exam Member Flyer

Three Reasons to Schedule Your Annual Exam Member Flyer

Form #LH-2645_WS-WEMP

Audience: Members

Format: Flyer

Provide to members to help educate them about why they should regularly see their PCP.

Updated: 12/23

Is it in-network? Member Flyer

Is it in-network? Member Flyer

Form #LH-1883-WS

Audience: Members

Format: Flyer

Provide members with this flyer to help empower them to work with their doctor to find in-network care for lab work and planned surgeries.

Updated: 12/23

Frequently Asked Questions - Members

Frequently Asked Questions - Members

Form #LH-3089-WEMP

Audience: Members

Format: Flyer

Share with members to answer frequently asked questions.

Updated: 12/23

Portal Overview Flyer for Members

Portal Overview Flyer for Members

Form #R450-1218_WS

Audience: Members

Format: Flyer

Share with members to give them an overview of the portal, including opting in for electronic communications.

Updated: 12/23

Case Management Member Flyer

Case Management Member Flyer

Form #LH-2974-WS

Audience: Members

Format: Flyer

Share with members to educate them on how case management can help them

Updated: 12/23

Pre-certification Member Flyer

Pre-certification Member Flyer

Form #LH-2498-WEMP

Audience: Members

Format: Flyer

Provide members with this flyer to answer FAQs about pre-certification, including what it is and why it's important.

Updated: 12/23

Wellstar Custom ID Card Insert

Wellstar Custom ID Card Insert

Form #LH-1221-WEMP

Audience: Members

Format: Flyer

Provide members with this flyer to show them how to access their benefits using Wellstar's online portal or mobile app.

Updated: 12/23

Member Mobile App Flyer

Member Mobile App Flyer

Form #R450-1162_WS

Audience: Members

Format: Flyer

Share with members to inform them about the capabilities of Wellstar Health Plan's mobile app and encourage them to download.

Updated: 12/23

New Member Welcome Letter

New Member Welcome Letter

Form #LH-1191-WS

Audience: Members

Format: Flyer

Provide members with this welcome letter to introduce them to Wellstar Health Plan and provide answers on key FAQs.

Updated: 12/23

Member EOB Flyer

Member EOB Flyer

Form #LH-178-WS

Audience: Members

Format: Flyer

Provide to members to help them understand their EOBs

Updated: 11/23

Sales

Archimedes Drug List

Archimedes Drug List

Form #N/A

Audience: Providers

Format: Flyer

This document provides a full list of Archimedes drugs and effective dates. Use in conjunction with the Archimedes precertification form.

Updated: 1/25

Employer Group Application

Employer Group Application

Form #N/A

Audience: Brokers

Format: Form

Download and complete; please attach all Employee Applications to this Employer Group Application

Updated: 8/24

Perspecta Provider Search User Guide - Admin

Perspecta Provider Search User Guide - Admin

Form #LH-3239-WS-Admin

Audience: Brokers, Employers/Clients

Format: Brochure

Share with clients and brokers to provide step-by-step instructions for how to access and use the Provider Search Module.

Updated: 7/24

Archimedes-Wellstar Request for Pre-certification Form

Archimedes-Wellstar Request for Pre-certification Form

Form #N/A

Audience: Providers

Format: Form

Give to providers to complete and send to Archimedes.

Updated: 6/24

Predetermination Request Form

Predetermination Request Form

Form #LH-3226-WS

Audience: Members, Providers

Format: Form

Use this form to determine if a proposed treatment or service is covered.

Updated: 5/24

Portal Eligibility Submission Tutorial Flyer

Portal Eligibility Submission Tutorial Flyer

Form #LH-3227-WS

Audience: Brokers

Format: Flyer

Share with brokers and clients to walk them through how to submit eligibility updates via the portal.

Updated: 5/24

Client / Broker Portal User Guide

Client / Broker Portal User Guide

Form #LH-2199-WS-0224

Audience: Brokers, Employers/Clients

Format: Brochure

Clients and Brokers can refer to this tutorial guide to learn about the capabilities of Wellstar Health Plan's portal and how to navigate it.

Updated: 2/24

A Client's Guide To Registering on wellstarhealthplan.org

A Client's Guide To Registering on wellstarhealthplan.org

Form #LH-2138

Audience: Employers/Clients

Format: Brochure

Share with clients to walk them through how to register for the portal

Updated: 1/24

A Broker's Guide To Registering on wellstarhealthplan.org

A Broker's Guide To Registering on wellstarhealthplan.org

Form #LH-2647-WS

Audience: Brokers

Format: Brochure

Share with brokers to walk them through how to register for the portal.

Updated: 1/24

Provider Portal Registration Guide

Provider Portal Registration Guide

Form #LH-2113

Audience: Providers

Format: Brochure

Providers can refer to this tutorial guide to learn how to create an account and register on Wellstar's portal.

Updated: 12/23

Wellstar Health Plan Slide Template

Wellstar Health Plan Slide Template

Form #N/A

Audience: Internal

Format: Excel/PowerPoint/Word

Use this branded template for all PowerPoint slides.

Updated: 12/23