A Member's Guide to Registering on the myPromiseHealthPlan.com Member Portal

To register as a member on the myPromiseHealthPlan.com member portal for the first time, you will need to follow these steps:

Step One: Create an Account

Go to the myPromiseHealthPlan.com member portal and select the Create Your Account button under the Participant section. Each plan member will need to create their own account.

Note: If at any time, you forget your username or password, you can select the appropriate link under the login button on the home page, and then follow the prompts.

Media for Step One: Create an Account

Step Two: Activation

a. Enter the required fields with information from your ID card.

b. Click "Next".

Media for Step Two: Activation

Step Three: Provide Your Consent

Click “I agree” to accept the consent to electronic signatures and communications and terms and conditions.

Media for Step Three: Provide Your Consent

Step Four: Contact Information

Enter your contact information in the fields below. You must enter your email address and at least one phone number.

Media for Step Four: Contact Information

Step Five: Verification

a. Click “Start” next to the communication method you would like to verify and a code will be sent to the email address or mobile phone number you provided.

b. Enter the verification code in the indicated field.

c. Click “Next” to continue

Media for Step Five: Verification

Step Six: Personalization

Create your profile by choosing a user name and password. Answer three security questions and click “Next".

Media for Step Six: Personalization

Once you’re registered on this site, please be sure to bookmark it as a favorite, and return directly to the myPromiseHealthPlan.com member portal for all future visits.

R450-714_PHP (10-23)