To register as a member on the myPromiseHealthPlan.com member portal for the first time, you will need to follow these steps:
Step One: Create an Account
Go to the myPromiseHealthPlan.com member portal and select the Create Your Account button under the Participant section. Each plan member will need to create their own account.
Note: If at any time, you forget your username or password, you can select the appropriate link under the login button on the home page, and then follow the prompts.

Step Two: Activation
a. Enter the required fields with information from your ID card.
b. Click "Next".

Step Three: Provide Your Consent
Click “I agree” to accept the consent to electronic signatures and communications and terms and conditions.

Step Four: Contact Information
Enter your contact information in the fields below. You must enter your email address and at least one phone number.

Step Five: Verification
a. Click “Start” next to the communication method you would like to verify and a code will be sent to the email address or mobile phone number you provided.
b. Enter the verification code in the indicated field.
c. Click “Next” to continue

Step Six: Personalization
Create your profile by choosing a user name and password. Answer three security questions and click “Next".
