HCSC Document Library

Sales and Account Management Toolkits

We have contracted with Luminare Health to provide enrollment membership, claims adjudication, customer service and analytical reporting services.

Category:

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Brokers and Clients

Portal Eligibility Submission Tutorial Flyer

Portal Eligibility Submission Tutorial Flyer

Form #N/A

Audience: Brokers, Employers/Clients

Format: Flyer

Share with brokers and clients to walk them through how to submit eligibility updates via the portal

TX Version: LH-3227-BCBSTX

MT Version: LH-3227-BCBSMT

NM Version: LH-3227-BCBSNM

OK Version: LH-3227-BCBSOK

Updated: 5/24

BCBS Employer/Broker Employer Mobile App Demo

BCBS Employer/Broker Employer Mobile App Demo

Form #R450-1597_HCSC_BCBS

Audience: Brokers, Employers/Clients

Format: Video

Show to employers and brokers to introduce them to our mobile app and its functionality

Updated: 9/20

Case Management Services

Case Management Services

Form #R450-2311hb_HCSC

Audience: Brokers, Employers/Clients

Format: Brochure

Share with clients interested in learning more about Luminare Health Case Management services.

Updated: 5/20

Clinical Health Solutions (In-Market)

Active&Fit Employer FAQ

Active&Fit Employer FAQ

Form #N/A

Audience: Employers/Clients

Format: Flyer

Available for employers to review so they have an understanding of the program before promoting to employees

Updated: 8/25

Active&Fit Member FAQ

Active&Fit Member FAQ

Form #N/A

Audience: Members

Format: Flyer

Share with members  to help them understand the fitness membership program

Updated: 8/25

Poster – Join Now

Poster – Join Now

Form #N/A

Audience: Members

Format: Printables (Posters/Mailers/etc.)

Share with members to raise awareness of the fitness membership program and encourage enrollment

Updated: 8/25

Postcard – Join Now

Postcard – Join Now

Form #N/A

Audience: Members

Format: Printables (Posters/Mailers/etc.)

Share with members to raise awareness of the fitness membership program.

Updated: 8/25

Flyer – Join Now

Flyer – Join Now

Form #n/a

Audience: Internal, Members

Format: Flyer

Share with members to raise awareness of the fitness membership program's fall promotion.

Updated: 8/25

Clinical Health Solutions Sales Brochure

Clinical Health Solutions Sales Brochure

Form #2071665_253055

Audience: Brokers, Employers/Clients

Format: Brochure

Share with brokers and clients for a comprehensive outline of the CHS solution.

Updated: 11/24

Tobacco Cessation with Well onTarget

Tobacco Cessation with Well onTarget

Form #2071953_253386_IL

Audience: Members

Format: Flyer

Share with members for more on the Well onTarget Tobacco Cessation program?

Updated: 11/24

Clinical Health Solutions Member Overview Brochure

Clinical Health Solutions Member Overview Brochure

Form #N/A

Audience: Members

Format: Brochure

Provide to members to highlight clinical solutions, including case management, health and wellness programs, women's health, teladoc and more.

Updated: 10/24

Introducing Well onTarget (Tribal)

Introducing Well onTarget (Tribal)

Form #251926.0624_IL

Audience: Brokers, Employers/Clients

Format: Flyer

Provide to brokers and employers to highlight the benefits of Well onTarget, including wellness coaching, fitness tracking, and more.

Updated: 10/24

AlwaysOn® Takes Wellness On the Go

AlwaysOn® Takes Wellness On the Go

Form #251915.0624

Audience: Brokers, Employers/Clients

Format: Flyer

Provide to brokers and employers to highlight the benefits of the AlwaysOn Wellness app, including wellness tracking, personalized coaching, and more.

Updated: 10/24

Experience Wellness Your Way (Well onTarget Member Flyer)

Experience Wellness Your Way (Well onTarget Member Flyer)

Form #251910.0624_IL

Audience: Members

Format: Flyer

Provides members with access to Well onTarget wellness tools, including portal and mobile app info.

Updated: 10/24

Overcome Back and Joint Pain Hinge Member Flyer

Overcome Back and Joint Pain Hinge Member Flyer

Form #252070.0824_IL

Audience: Members

Format: Flyer

Provide to members to educate them about Hinge's capabilities as part of the Clinical Health Solutions (CHS) program

Updated: 9/24

Clinical Health Solutions Sales Overview

Clinical Health Solutions Sales Overview

Form #252067.0724_IL

Audience: Brokers

Format: Brochure

Share with brokers and clients for an overview of programs and solutions available through the Clinical Health Solutions program.

Updated: 9/24

Maternity Management Giving Babies a Healthy Start

Maternity Management Giving Babies a Healthy Start

Form #R450-2656_IL

Audience: Members

Format: Flyer

Share with expectant HCSC members to educate them on resources available through their benefits

MT Version: R450-2656_MT

TX Version: R450-2656_TX

Updated: 10/23

Clinical Health Solutions (Tribal)

Poster – Join Now

Poster – Join Now

Form #N/A

Audience: Members

Format: Printables (Posters/Mailers/etc.)

Share with members to raise awareness of the fitness membership program and encourage enrollment

Updated: 8/25

Postcard – Join Now

Postcard – Join Now

Form #N/A

Audience: Members

Format: Printables (Posters/Mailers/etc.)

Share with members to raise awareness of the fitness membership program.

Updated: 8/25

Flyer – Join Now

Flyer – Join Now

Form #n/a

Audience: Internal, Members

Format: Flyer

Share with members to raise awareness of the fitness membership program's fall promotion.

Updated: 8/25

Illuminating the Path to Wellness (Tribal)

Illuminating the Path to Wellness (Tribal)

Form #2071409_252787-0924_IL

Audience: Members

Format: Brochure

Share this brochure with members for an overview of the Clinical Health Solutions package.

Updated: 11/24

Clinical Health Solutions Member Overview Brochure (Tribal)

Clinical Health Solutions Member Overview Brochure (Tribal)

Form #252788.0924

Audience: Tribal Members

Format: Brochure

Provide to tribal members to highlight clinical solutions, including case management, health and wellness programs, women's health, teladoc and more.

Updated: 10/24

Health and Wellness Solutions at Your Fingertips (Tribal)

Health and Wellness Solutions at Your Fingertips (Tribal)

Form #766374.0924

Audience: Tribal Members

Format: Flyer

Provide to tribal members to connect them with online wellness, women's health, behavioral health and chronic condition management resources.

Updated: 10/24

Experience Wellness Your Way (Well onTarget Member Flyer–Tribal)

Experience Wellness Your Way (Well onTarget Member Flyer–Tribal)

Form #251910.0624

Audience: Tribal Members

Format: Flyer

Provides tribal members with access to Well onTarget wellness tools, including portal and mobile app info.

Updated: 10/24

Hinge Health MSK Clinic Sales Flyer (Tribal)

Hinge Health MSK Clinic Sales Flyer (Tribal)

Form #2070590_25190

Audience: Brokers, Tribal Clients

Format: Flyer

Share with brokers and clients to provide more information about Hinge Health's musculoskeletal clinic solutions.

Updated: 9/24

Clinical Health Solutions Sales Overview (Tribal)

Clinical Health Solutions Sales Overview (Tribal)

Form #252068.0824

Audience: Tribal Members

Format: Flyer

Share with brokers and clients for an overview of programs and solutions available through the Clinical Health Solutions program.

Updated: 9/24

Well onTarget Wellness Coaching Member Flyer (Tribal)

Well onTarget Wellness Coaching Member Flyer (Tribal)

Form #251908.0624

Audience: Tribal Members

Format: Flyer

Provide to members to help them reach their health goals with wellness coaching.

Updated: 9/24

Overcome Back and Joint Pain Hinge Member Flyer (Tribal)

Overcome Back and Joint Pain Hinge Member Flyer (Tribal)

Form #252070.0824_IL

Audience: Tribal Members

Format: Flyer

Provide to Tribal members to educate them about Hinge's capabilities as part of the Clinical Health Solutions (CHS) program

Updated: 9/24

Ovia Wellness Member Flier (Tribal)

Ovia Wellness Member Flier (Tribal)

Form #252072.0824_IL

Audience: Tribal Members

Format: Flyer

Give to members to provide information about Ovia's pregnancy and parenting support tools.

Updated: 9/24

Providing Support for Pregnancy, Parenting, and Menopause CHS Tribal Flyer (Tribal)

Providing Support for Pregnancy, Parenting, and Menopause CHS Tribal Flyer (Tribal)

Form #251898.0624

Audience: Brokers, Tribal Clients

Format: Flyer

Provide to Tribal members to educate them about the pregnancy, parenting, and menopause solutions available to them as part of the Clinical Health Solutions (CHS) program.

Updated: 9/24

Members

Submit a Medical Claim via your myBlueElement Member Portal

Submit a Medical Claim via your myBlueElement Member Portal

Form #251301.1024

Audience: Members

Format: Flyer

Provide to members to give step-by-step instructions for submitting a claim on the myBlueElement Member Portal.

Updated: 10/24

myBlueElement Portal Member Flyer

myBlueElement Portal Member Flyer

Form #251961.0724

Audience: Members

Format: Flyer

Provide to members to educate them about the portal's general capabilities.

2070663_616745-0724_OK_Group_Luminare-Health_Member_Flier: 2070663_616745-0724_OK_Group_Luminare-Health_Member_Flier

2070663_361599-0724_MT_Group_Luminare-Health_Member_Flier: 2070663_361599-0724_MT_Group_Luminare-Health_Member_Flier

Updated: 9/24

Member Mobile App Flyer

Member Mobile App Flyer

Form #252383.0824

Audience: Members

Format: Flyer

Share with members to encourage app utilization

Updated: 8/24

Case Management Member Flyer

Case Management Member Flyer

Form #N/A

Audience: Members

Format: Flyer

Share with members to educate them on how case management can help them.

MT Version: 361791_MT

TX Version: 766652_TX

NM Version: 490925_NM

OK Version: 616985_OK

Updated: 8/24

Register Your Way (Portal + Mobile App Member Flyer)

Register Your Way (Portal + Mobile App Member Flyer)

Form #R450-3008_MT

Audience: Members

Format: Flyer

Share with members to show them how to register for the member portal online or via the app.

Updated: 5/24

Sample EOB

Sample EOB

Form #N/A

Audience: Members

Format: Printables (Posters/Mailers/etc.)

Sent to members to show their claims and what their benefits paid

TX Version: HCSC_TX_EOB

MT Version: HCSC_MT_EOB

Updated: 1/24

Understanding Your EOBs

Understanding Your EOBs

Form #2071017_252385_IL

Audience: Members

Format: Flyer

Share with members to help them understand their EOBs

Updated: 10/23

ID Card Carrier

ID Card Carrier

Form #R450-1129_IL

Audience: Members

Format: Flyer

Sent to members with their ID cards attached; NOT customizable

NM Version: LH-1129-BCBSNM

OK Version: LH-1129-BCBSOK

TX Version: LH-1129_TX

MT Version: LH-1129_MT

Updated: 10/23

Portal Overview Flyer

Portal Overview Flyer

Form #R450-1218_IL

Audience: Members

Format: Flyer

Share with members to give them a brief overview of the member portal

MT Version: R450-1218_MT

TX Version: R450-1218_TX

Updated: 10/23

Personalized Pregnancy and Adoption Support

Personalized Pregnancy and Adoption Support

Form #N/A

Audience: Members

Format: Flyer

Share with expectant HCSC members to educate them on resources available through their benefits

Updated: 10/23

Understanding Your EOBs (Spanish Version)

Understanding Your EOBs (Spanish Version)

Form #R006-178_IL_SP

Audience: Members

Format: Flyer

Share with members to help them understand their EOBs

Updated: 10/23

Your Medical Questions Answered!

Your Medical Questions Answered!

Form #R450-2052_IL

Audience: Members

Format: Flyer

Distribute to members to explain MyNurse 24/7 benefits

MT Version: R450-2052_MT

TX Version: R450-2052_TX

Updated: 10/23

Blue Element IL Mobile Portal Tile

Blue Element IL Mobile Portal Tile

Form #R450-3026

Audience: Members

Format: Image

Add to Member Portal to encourage utilization of the Blue Element IL Mobile App.

Updated: 3/23

BCBS Member Mobile App Demo

BCBS Member Mobile App Demo

Form #R450-1587_HCSC_BCBS

Audience: Members

Format: Video

Show to members to introduce them to our mobile app, its functionality, and encourage download.

Updated: 9/20

myVirtualCare

BCBSIL myVirtualCare Access

BCBSIL myVirtualCare Access

Form #LH-3091-myVC-IL-WG

Audience: Brokers, Employers/Clients

Format: Flyer

Provide to employers and brokers to highlight the features of the myVC plan, including pricing.

Updated: 10/24

myVirtualCare Open Enrollment Insert

myVirtualCare Open Enrollment Insert

Form #LH-3068-myVC-WG

Audience: Brokers, Employers/Clients

Format: Printables (Posters/Mailers/etc.)

Provide to brokers and employers to highlight the benefits of the myVC Access Plan.

Updated: 10/24

myVirtualCare Access Member Brochure

myVirtualCare Access Member Brochure

Form #R450-2719hb_myVC_BCBSIL

Audience: Members

Format: Brochure

Give to members to explain what myVC is and how it works

Updated: 8/23